FAQ

Q1: How many pieces hair do I need?

A: For hair wefts, 3pcs for 10-22inch, 4pcs for 24-40inch. If you want to get a very full look, you might need another pack. If you are getting fusion or micro then you will need to consult your stylist.

 

Q2: Can the hair be dyed or curled?

A: Yes. Please have a professional color your hair for you can over process your extensions.

 

Q3: What type of hair care products should I use?

A: Treat this hair just as if it was your own hair.

1. Use good quality shampoo and conditioning products.

2. Conditioning your hair is very important to keep it soft and manageable, so use leave in conditioners.

3. You could use gel or hair spray to keep the curls in place, but make sure to wash your hair and not leave in these products in for a long time.

4. Olive oil will be a good choice to keep the hair healthy.

 

Q4: Why are my hair extensions getting tangled?

A: The reason why the hair tangled is dryness, oil & dirt build-up, salt-water, chlorine and not combin (wide tooth comb) out your hair daily. Make sure to wash & condition your hair at least once a week, twice a week is better. Comb the hair lightly from end to the top, section by section. Use hydrating drops or consult your stylist for more help.

 

Q5: Can I go swimming?

 A: You may go in swimming pools and hot tubs. It is best to wash hair right after swimming. Avoid getting hair in salt water as the salt can take all the moisture out of the hair and it will lead to tangling of the hair. Never braid your hair and go in salt water. It is best to wear it down. Add a spray in conditioner after swimming.

 

Q6: How long does the hair last?

A: This hair can last for a very long time depending on how you maintain it. Treat it like your own hair and take very good care of it for it to last longer. If you take good care of the hair, it last for over one year.

 

Q 7: How long send the goods?

A: Usually,  within 48 hours after the payment made. Customized order, please contact us to confirm the schedule before payment.

Q8: How about the return policy?

A: 1. Return/Refund is accepted within 7 days after received the goods; please contact us first and return the goods according to the return address.

2. To avoid delivery lost, return should be arranged by register airmail, and the shipping fees of return should be paid by the buyer.

3. Please make the items remain the original state. We only accept not damaged items.